This page is the official support channel for the PlantAdvocate iPhone app. General questions are answered on the FAQ; everything else, get in touch below.
No. PlantAdvocate is free. There are no subscriptions, no in-app purchases and no ads, so there's nothing to buy, cancel or restore.
In the app: Settings → Account → Delete account. That immediately removes your account, plants, care history and growing areas. You can also email us and we'll delete it for you. The privacy policy has the details.
On iPhones with Apple Intelligence, take or choose a photo in Add plant, and your phone suggests likely species from the catalog for you to confirm. The photo is read on your phone and never uploaded. If your iPhone can't do this, the photo button doesn't appear; search for the plant by name instead. If a suggestion looks wrong, retake the photo from another angle, or tap "Report this result."
Care advice comes from your plant's species record and from your plant's own history, but it can still be wrong. Never rely on it to decide whether a plant is safe to eat or touch. When the catalog has no record of a plant's toxicity, that means no record, not safe. For a valuable or ailing plant, ask a local nursery or your extension office. If a result looks wrong, tap "Report this result" in the app, or email us the plant and the advice you got.
Camera and photos: to identify a plant from a picture, on your phone (iPhones with Apple Intelligence). The camera also shows your garden behind your list on Walk the garden; that view isn't recorded or sent anywhere. Microphone and speech recognition: so you can say what's planted in Walk the garden instead of typing it. Location: so a growing area can have a place and its local weather. Each one is asked for only when you first use that feature. You can decline any of them in your iPhone's Settings, and the app offers another way, such as typing.
Email us the plant's name, and its scientific name if you know it. Requests help decide which species we research and add next.
Reminders come only for plants whose species has a check schedule. The check schedules that reminders follow were written by PlantAdvocate for 129 common plants and are not cited. A plant's own page says when its species has none, and so does the Checks for today card. Otherwise, check that the reminders you want are on in Settings → Care reminders in the app, and that notifications are allowed for PlantAdvocate in your iPhone's Settings. Focus modes and Scheduled Summary can also hold them back. If both are on and nothing arrives, email us.
Email [email protected]. Bug reports and ideas go straight to the person who builds PlantAdvocate.